Terms of Service
Please read these Terms of Service carefully before using StoryForge. By accessing or using our service, you agree to be bound by these terms.
1. Agreement to Terms
By accessing or using StoryForge ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
StoryForge provides the following services:
- Instagram Story monitoring for specified accounts
- Automatic story downloading and archiving
- AI-powered content suggestions based on monitored stories
- Dashboard for managing monitored accounts and viewing content
- API access for programmatic integration (depending on subscription plan)
The Service requires you to provide valid Instagram session credentials to access Instagram's content on your behalf.
3. Account Registration
To use StoryForge, you must:
- Be at least 16 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
4. Instagram Credentials and Compliance
Important Notice
By using StoryForge, you acknowledge that you are providing your Instagram session credentials at your own risk. You are responsible for ensuring your use of StoryForge complies with Instagram's Terms of Use.
You represent and warrant that:
- You are the authorized owner of the Instagram account credentials you provide
- You will only monitor accounts for which you have legitimate business purposes
- You will not use the Service to harass, stalk, or violate the privacy of others
- You understand that Instagram may take action against accounts used with third-party services
- You accept full responsibility for any consequences arising from your use of the Service with Instagram
5. Acceptable Use
You agree NOT to use StoryForge to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Harass, abuse, or harm another person or entity
- Collect or store personal data about others without their consent
- Distribute spam, malware, or other harmful content
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the Service or servers
- Resell, sublicense, or redistribute the Service without authorization
- Use automated systems or software to extract data from the Service (except via our API)
6. Subscription and Payment
6.1 Subscription Plans
StoryForge offers both free and paid subscription plans. Features, limitations, and pricing are described on our website and may be updated from time to time.
6.2 Billing
Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). By subscribing, you authorize us to charge your payment method automatically.
6.3 Price Changes
We reserve the right to modify pricing at any time. Price changes will be communicated at least 30 days in advance and will take effect at the start of your next billing cycle.
6.4 Refunds
Subscription fees are generally non-refundable. However, you may be entitled to a refund under applicable consumer protection laws. For refund requests, contact us at support@storyforge.cloud.
7. Cancellation and Termination
7.1 Cancellation by You
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until then.
7.2 Termination by Us
We may suspend or terminate your account immediately if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activity
- Fail to pay applicable fees
- Create risk or legal exposure for StoryForge
7.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may delete your account data in accordance with our Privacy Policy. You may request a copy of your data before termination.
8. Intellectual Property
8.1 Our Property
The Service, including its original content, features, and functionality, is owned by StoryForge and is protected by international copyright, trademark, and other intellectual property laws.
8.2 Your Content
You retain ownership of any content you upload or create using the Service. By using our Service, you grant us a limited license to store, process, and display your content as necessary to provide the Service.
8.3 Third-Party Content
Instagram stories and other content monitored through the Service are owned by their respective creators. You are responsible for ensuring your use of such content complies with applicable laws and third-party rights.
9. Service Availability
We strive to maintain high availability but cannot guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to:
- Scheduled maintenance (we will provide advance notice when possible)
- Technical issues or system failures
- Changes to Instagram's platform, API, or policies
- Rate limiting imposed by Instagram
- Events beyond our reasonable control (force majeure)
We are not liable for any loss or damage arising from service interruptions.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that the Service will meet your requirements, be available without interruption, be secure, or be error-free. We do not guarantee any specific results from your use of the Service.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STORYFORGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or business opportunities
- Loss of data or content
- Suspension or termination of your Instagram account
- Unauthorized access to your data
- Any damages arising from your use or inability to use the Service
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless StoryForge and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your violation of any applicable laws or regulations
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the European Union and applicable member state laws, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Service shall be resolved through:
- Informal negotiation: Contact us first to resolve the issue
- Mediation: If negotiation fails, through a mutually agreed mediator
- Legal proceedings: In the competent courts, if mediation fails
If you are a consumer in the EU, you may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
14. Consumer Rights
If you are a consumer in the European Union, you have certain rights under EU consumer protection laws that cannot be waived by these Terms, including:
- Right of withdrawal: You may cancel your subscription within 14 days of purchase without giving a reason, unless you have already accessed digital content
- Conformity guarantee: The Service must conform to its description and be fit for purpose
- Unfair terms protection: Unfair contract terms are not binding on consumers
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the Service at least 30 days before they take effect.
Your continued use of the Service after changes become effective constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and StoryForge regarding the Service and supersede all prior agreements and understandings.
18. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Last updated: January 2026